Lodging Changes 2023
Our lodging accommodations will be changing in 2023.
On this past Labor Day, I celebrated the 32nd anniversary of Pet Spas! It has been both an honor and a privilege to provide loving care for your pets for all these years. Providing the finest quality pet care for your beloved pets 365 days a year, 24 hours a day, 7 days a week is a responsibility that my dedicated team and I have never taken lightly.
As I reflect on the past and look towards the future, I have decided that the time has come to make some adjustments to the services we offer. This decision has not come easily to me, but I want to let you know that beginning on January 1, 2023, Pet Spas will no longer be providing pet lodging services. Please be assured that all existing reservations will be honored, however we are not scheduling any new lodging reservations beyond January 1, 2023. If you currently have a lodging reservation with us that extends past January 1, 2023, there will not be any changes made to your reservation. In the new year we will be focusing all our talent and energy on continuing to provide the absolute finest grooming and daycare services that you, our valued clients, have become accustomed to.
Thank you for your steadfast loyalty and for putting your trust in us for the last 32 years. We look forward to continuing to serve you and provide loving care to your pets in 2023!
Sincerely and with gratitude,
Tracy Muscatello
Luxury Suites and Comfortable Condos
Our lodging accommodations include cozy luxury suites for dogs and comfortable, multi-level tower condos for cats.
Lodging Information:
Just as other businesses have had to adjust their practices due to COVID-19, we too have had to make some modifications to our policies. Please review our boarding new policies regarding lodging accommodation availability and service hours.
Accommodations:
To provide a more relaxed environment for our lodging guests, dog boarding accommodations are limited to our ten Luxury Suites. Daycare play, when appropriate, is included with lodging. Cat condo accommodations remain unchanged.
Drop Off and Pick Up Hours:
Lodging drop off and pick up hours are Monday through Friday from 8:00am until 11:30am and 1:30pm to 5:00pm. There are no drop-offs on weekends or holidays. Pick up times on weekends are 9:00-9:30am and 5:30-6:00pm. There are no pick up times on holidays.
Weekends/Holidays:
Because our weekend and holiday services are limited to only caring for our lodging guests, we are not open to the public during these times. Our kennel assistants will be the only staff on duty. There will be no reception staff available during these hours, if you need to reach us, please leave a voicemail, or send us an email and the kennel staff will respond.
One of our caring kennel assistants is here seven days a week from 6am–8:30pm taking care of your precious pet. On weekends and holidays Kennel staff is on site between 6:00 and 11:00am and again from 3:00-8:30pm. We are mindfully always watching over your pets via remote cameras, which are situated throughout the entire salon, when staff is not in the building.
Rest assured that the one thing that will NEVER change is how committed we are to caring for and loving your pet. These adjustments will allow us to better serve them on a more personal level and to continue to provide you, our valued clients, with the absolute best care for your pet while you are away.
Save time before checking in!
We ask that you please review all of our Boarding Policies and then complete the Boarding Check-In Form and submit the forms before your pet’s stay with us in order to expedite your pet’s check-in.
Lodging for Dogs
Our lodging accommodations for dogs include many home-like touches. We are proud to offer spacious luxury suites for dogs of any size and multiple dog families. Luxury suite accommodations include 24/7 livestream cameras.
All of our accommodations are furnished with soft plush bedding to make your pet’s stay comfortable and relaxing. Your pup will also get plenty of exercise under the caring attention of our staff in our indoor play rooms and canine grass covered outdoor play yards.
What sets us apart from the pack is that all rates* below include pickup times available until the end of the last day of your pet’s stay, at no extra charge.
| Dog Lodging Rates* | |
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Example: $60 for first dog + $50 for second dog + $40 for third dog + $40 for fourth dog = $190 total for four dogs per night |
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Cat Condos
Our Cat Room is a relaxing, peaceful, and quiet room with spacious multi-level condos. Each cat is provided with time to explore individually and play outside of their condo.
What sets us apart from the pack is that all rates* below include pickup times available until the end of the last day of your pet’s stay, at no extra charge.
| Cat Condo Lodging Rates* | |
Cat Tower Condos* |
Example: $25 for first cat + $15 for second cat + $15 for third cat = $55 total for three cats per night. |
Requirements |
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Lodging Hours
One of our caring staff members is here seven days a week beyond our regular hours, from approximately 6am–8pm taking care of your precious pet. Please note there are no pick ups or drop offs on holidays.
| Lodging Hours | |
| Monday – Friday | Pick-up and drop-off. |
| Saturday & Sunday | Pick up only. |